Help Is on the Way!
From FAQs to personalised support, we're here to help you get the most out of Interprefy. Explore our knowledge base, find answers to common queries, or get in touch with our team directly. Whether it's about multilingual setup, live translation, or technical integration — we’ve got you covered.
Interprefy Knowledge Base
Why Use It?
Accessible anytime, the Interprefy Knowledge Base empowers users to find accurate information quickly, without needing to wait for direct assistance. Whether you're preparing for a live event or simply exploring how our solutions work, it’s a reliable resource to help you work more efficiently and confidently with Interprefy.
Frequently Asked Questions (FAQs)
What is RSI?
RSI is the process of interpreting speech from one language to another in real-time, with interpreters working remotely via a cloud-based platform like Interprefy. This allows participants, interpreters, and speakers to be in different locations while still facilitating multilingual communication.
Can I use Interprefy with my own interpreters?
Yes, Interprefy supports events where clients bring their own interpreters. The platform provides training and technical support to ensure a seamless experience for both interpreters and attendees.
What is Interprefy AI?
Interprefy AI is an AI-powered solution that provides real-time speech translation and live captions and subtitles in over 6,000 language combinations. It's suitable for various event formats, including online, in-person, and hybrid scenarios.
What equipment is needed for Interprefy Now?
Interprefy Now requires only a smartphone with the Interprefy app installed. Each participant uses their device to listen and speak in their preferred language, making it ideal for small, in-person meetings without the need for additional AV equipment.
Can I get a transcript of my event's captions?
Yes, Interprefy provides options to obtain transcripts of event captions. These can be useful for post-event analysis, record-keeping, or sharing with participants.
What are the technical requirements for interpreters using Interprefy?
Interpreters should use a performance-ready computer with a stable Ethernet internet connection and professional audio hardware, such as a noise-cancelling USB headset or a high-quality desktop microphone.
How do I get started with Interprefy?
Simply get in touch with our team to discuss your event requirements. We'll help you choose the right multilingual solution, provide guidance on setup, and support you every step of the way.
Let’s Plan Your Next Multilingual Event
Bring the magic of Interprefy to your upcoming conference or event. Our team is ready to assist you every step of the way.