Finding the right interpreters
It takes more than language skills to interpret live events. We source trusted professionals with the right subject knowledge and experience to keep every message accurate, engaging and on point.
Professional Services
Interprefy Enterprise-Ready
Interprefy Enterprise-Ready
Professional Services
Our enterprise multilingual professional services add the human touch that sets Interprefy apart. Every event includes expert project management and remote support, with on-demand media services. We also provide additional support such as interpreter training, on-site equipment setup and configuration, and much more.
- Dedicated project manager
- Live remote support
- Interpreter sourcing & training
- On-demand media services
Trusted by teams at
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The human touch
Expert Support for Your Multilingual Success
Every event is different, and so is the way we support it. Our Operations and Client Delivery teams take time to understand your setup, your audience and your goals, then tailor the right mix of enterprise technology and human expertise to match.
From the first technical check to the final wrap-up, your Project Manager and Remote Support Technician ensure everything runs exactly as planned. Whether your event is on-site, remote or hybrid, we keep it seamless, with on-site assistance, hardware support and media services made available upon request.
Definition
What Are Interprefy's Professional Services?
Interprefy's Professional Services combine expert project management, remote technical support, and interpreter sourcing and training to help organisations plan, deliver, and scale successful multilingual meetings, conferences, broadcasts, and events. For organisations that want dedicated human expertise alongside the technology, Interprefy's team of Project Managers and Remote Support Technicians are available to ensure every event runs smoothly.
The challenge
What Makes It So Difficult to Run a Multilingual Event?
Deadlines and pressure
Multilingual events move fast and plans often change. We'll do the heavy lifting for you and support you before, during and after the event, so you only need to focus on your audience.
Setting up the right tech stack
Adding live translation shouldn't slow you down. Interprefy connects effortlessly with your AV and event platforms, giving everyone easy access to the language they need, without the technical hassle.
End to end
How Interprefy's Professional Services Support Your Event
From initial planning to post-event delivery, Interprefy's Professional Services team is with you at every stage.
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Stage one
Plan
We help you define your language requirements, technical setup, event format, and audience needs — so the right foundations are in place from the start.
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Stage two
Prepare
We configure your sessions, source qualified interpreters, build custom glossaries, run technical checks, and coordinate all stakeholders — so everything is ready before your event goes live.
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Stage three
Deliver
We provide live technical support throughout your event — monitoring language channels, supporting interpreters, and resolving any issues in real time so your audience never misses a word.
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Stage four
Extend
We deliver recordings, transcripts, captions, subtitles, and post-event media assets — extending the value of your content well beyond the live session.
Better together
Technology and Human Expertise, Working Together
Interprefy delivers enterprise-grade RSI, AI speech translation, and live captions — but the best multilingual events combine great technology with experienced people who know how to make it perform.
Behind every Interprefy event, a dedicated team of project managers, remote support technicians, interpreter coordinators, and media professionals works alongside the platform to ensure nothing is left to chance. They handle the complexity — from technical configuration and interpreter briefing to live monitoring and post-event production — so your team can focus on the event itself.
The result is a complete multilingual event service: technology that scales, and expertise that ensures it delivers.
What's included
Our Professional Service Offerings
Three teams, one thread running through your event — planning it, holding it live, and turning it into content afterwards.
A dedicated project manager, from kick-off to wrap-up
Your dedicated project manager will coordinate your multilingual event requirements from start to finish, ensuring enterprise-level precision and communication throughout. They will also provide you with relevant instructions and materials and they'll be the person to clarify any concerns you may have to make your event a success.
Your project manager will:
- coordinate your technical requirements with the event's IT/AV specialists and/or event platform partner
- provide advice and materials on technical readiness
- create the Interprefy sessions
- source interpreters or request trainings for your interpreting teams with our Training and Engagement Specialists
- create glossaries for Interprefy AI
- schedule and perform a 1-hour technical test a few days before the event
- book additional, paid dry runs with interpreters
- and ensure everything is in order to deliver the best possible service to you
Eyes on every language channel, for the whole event
To ensure consistent quality and reliability, our team of experienced remote support technicians help set up Interprefy sessions on the day of the event and monitor interpretation, audio and video throughout.
Your remote support technicians will:
- connect to the event at least one hour before the start
- perform a sound check with the interpreters or check Interprefy AI is received on all language channels
- connect Interprefy to your event platform
- maintain a direct line with all interpreters throughout your event
- set up internal communication channel to monitor event activities
- report on the event every 5 minutes on internal channels
- log a session report rating platform, interpreters, and Interprefy AI's performance, as well as issues or troubleshooting steps taken
Interprefy's enterprise-grade support model ensures unique and stringent quality control, remote interpretation support, and technical expertise for your event to go smoothly from beginning to end.
Self-serve your media, or hand it to our editors
Choose to handle your media yourself, or let our professional media services team take care of it for you.
Our Media Hub gives you instant, self-service access to your raw recordings, transcripts, AI summaries, and captions as soon as your event ends.
You can also request that our team manage your media services on demand. If you do, our Operation Managers will assign one or more video editors to be ready to work on your files as soon as the event is over. Your project manager will then send the recordings and files over to you using a secure exchange service.
Media Hub
Instant access to your raw recordings, transcripts, AI summaries, and captions as soon as your event ends — no request needed.
Enhanced
Our team of video editors will technically edit your content to, for example, match the languages to the subtitles, create burnt-in captions or generate videos with embedded audio channels.
Premium
Your content will be edited by linguists to provide you with broadcast quality subtitles and voiceovers.
All options are delivered with enterprise-grade security and data protection.
Answers
Frequently Asked Questions
How early does your team get involved in the planning?
As soon as your event is confirmed, our team starts coordinating with you and your partners. We'll define timelines, technical requirements and communication channels early on, so every detail is aligned well before event day.
What makes your remote support different from other providers?
Our Remote Support Technicians don't just react — they anticipate. They monitor every language channel, audio feed and connection live, giving you confidence that any issue is spotted and solved before it affects your audience.
How do you maintain consistency across recurring events?
Your dedicated team keeps detailed records of your event setup, interpreter preferences and technical configurations. That means every future event can be replicated quickly and consistently — saving you time and reducing risk.
Can I get a transcript of my event's captions?
Yes, Interprefy provides options to obtain transcripts of event captions. These can be useful for post-event analysis, record-keeping, or sharing with participants.
What support is included before my event?
Before your event, Interprefy's project management team works with you to define language requirements, configure sessions, source, brief or train qualified interpreters, build custom glossaries and translation memories, and run full technical checks. The goal is to ensure everything is in place before you go live — so there are no surprises on the day.
Will Interprefy assist with technical setup and testing?
Yes. Technical setup and testing are a core part of Interprefy's pre-event preparation. Your dedicated team configures all platform settings, runs technical rehearsals, and confirms that interpreters, AI technologies, and participants are fully ready — so the event starts smoothly and performs reliably throughout.
How are interpreters coordinated and managed?
Interprefy handles the full interpreter coordination process — sourcing qualified professionals matched to your language combination and subject matter, briefing them on your event content, and managing their technical onboarding to the platform. During the event, your support team monitors interpreter performance in real time to ensure consistent quality throughout.
What happens if technical issues occur during an event?
Interprefy's Remote Support Technician is present throughout every professionally supported event, monitoring all language channels and ready to resolve technical issues as they arise. In the unlikely event of a problem, our team acts immediately to minimise disruption — so your audience stays connected and your event continues running smoothly.
Can Interprefy support recurring multilingual events?
Yes. Interprefy regularly supports organisations with recurring multilingual events — whether weekly internal meetings, monthly webinars, or annual conferences. For recurring events, Interprefy can retain custom glossaries, interpreter preferences, and technical configurations, making each subsequent event faster and easier to set up. Explore Interprefy plans.
How does Interprefy support hybrid and virtual events?
Interprefy's Professional Services are designed to work seamlessly across in-person, virtual, and hybrid formats. Whether your audience is in the room, joining remotely, or a combination of both, Interprefy's project managers and remote support technicians ensure interpretation, AI speech translation, and live captions are delivered consistently across every channel.
What post-event services are available?
After your event, Interprefy offers a full range of post-event media services — including recordings, transcripts, live captions, subtitles, and AI summaries — making your content accessible and available on demand. Assets are delivered by Interprefy's media team or accessed directly through the Media Hub, a self-service portal giving clients instant access to their post-event content. These services help extend the value of your event well beyond the live session and support accessibility for audiences who couldn't attend in real time.
Let's Deliver Multilingual Success Together
Bring the expertise of Interprefy's professional services to your next multilingual event. From planning and live support to post-event media, our team is here to make every detail effortless.