Last Updated: 28/02/2020
Interprefy AG enables its users (“they“, “their“, “you“ or “your“), via its Websites (https://www.interprefy.com and https://interpret.world ) (the “Websites”), its API, mobile apps, its services or other means (the “Interprefy Platform”), to remotely transfer voice, video and data in real-time.
Interprefy AG collects two types of information about you: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information.
Website Forms. When you are filling the contact form on our website you will be asked for your name, email and phone number. We ask you to voluntarily provide this information to be able to get in touch with you, to provide you with more information regarding our products and, if needed, to create an admin account for the Interprefy platform. We retain this information indefinitely unless you request to delete it.
Speaker, interpreter and moderator login. When you are logging in with speaker, interpreter or moderator tokens, we will ask you to provide your full name. This is done to track the users and to provide better experience of the platform to all the participants. We retain this information in our logs indefinitely unless you request to delete it.
Stream archives. We might archive certain audio and video data for training and quality assurance purposes and keep it indefinitely, unless deletion of all data is requested by our client. At the request of our client, events also can be recorded and made available for later viewing. This could, for example, be done via a searchable Media Library. Such archives are stored on our secure servers, have strict access policy and can be deleted at any time at your request.
To prevent unauthorized access, to maintain the accuracy of your Personally Identifiable Information, and to ensure that you’re in control of it, we have put in place appropriate physical, technical, and administrative controls to safeguard and secure the personal data we process. Upon request, Interprefy will provide you with information about whether we hold any of your personal data. All your Personally Identifiable Information that we hold can be deleted from our servers at your request. If you have any concerns or suspect unauthorized activities associated with your account, please contact us at email@example.com.
Release of Personally Identifiable Information. We will not sell or share your Personally Identifiable Information with other parties except as provided below:
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
Retention of Personal Information
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
Non-Personally Identifiable Information.
Interprefy does not process any special categories of Personal Information defined under article 9 of GDPR.
Website visits and audience login. When you use the Websites and the Interprefy Platform as an audience user, we do not collect any personally identifiable information. However, data transmitted by your browser that enables you to access the website is collected. This includes:
Date and time of the request
Time zone difference from Greenwich Mean Time (GMT)
Website from which the request comes
Operating system and its interface
Language and version of the browser software
The country of origin for the visitor
Use of Google AdWords.
Our website uses Google Conversion Tracking. If you clicked on an ad delivered by Google on our website, a cookie is placed on your computer by Google AdWords. The cookie for conversion tracking is placed when a user clicks on an ad delivered by Google. These cookies expire within 30 days and are not personally-identifiable. If the user visits certain pages on our website and the cookie has not yet expired, we and Google will be able to recognize that the user has clicked on the ad and proceeded to that page. Every Google AdWords customer gets a different cookie, cookies cannot therefore be tracked across sites by AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in for conversion tracking. Customers are given an overall number of users who have clicked on their ad and proceeded to a page tagged with a conversion tracking tag. However, they will not receive any information that can personally identify users. If you do not want to participate in the tracking, you can take the necessary steps to block a cookie – such as through a browser setting, which generally disables cookies from being stored, or adjust your browser settings in such a way that cookies from the domain "googleleadservices.com" are blocked.
How we share information that we collect.
We employ other third-party service providers to provide services on our behalf to visitors to our Websites and our customers and may need to share your information with them to provide information, products or services to you. Examples may include providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. These service providers are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
In addition, we may share data with trusted partners to help us perform statistical analysis or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
How We Transfer Data We Collect Internationally.
International transfers to third parties
Privacy policies of other websites.
If you are enrolled in the Interprefy Platform as a Partner, you may change any of your Personally Identifiable Information by logging into your account and accessing the “Profile” page. We encourage you to promptly update your Personally Identifiable Information if it changes, as out-of-date data may negatively affect the quality of your Interprefy Platform use and experience.
Choices on Collection/Use of Information.
You can always choose not to provide certain information, although a certain level of information is required to engage in activities on the Websites and to use the Interprefy Platform. If you do not want to receive newsletters and promotional emails from us, you may elect to opt-out of receiving them at any time by hitting the “unsubscribe” button at the bottom of any of our e-mails.
Interprefy AG is represented by Andrew Wigram, CFO and Andrey Schukin, CTO. They can be contacted under firstname.lastname@example.org
Compliance with GDPR is our priority. Under GDPR, Interprefy clients can exercise following rights, among others:
- The right to access: customers can request information about any personal data that has been collected on them, as well as how that data is being processed
- The right to restriction of processing: customers may request limits to how their data is processed
- The right to be informed about how their data is being used and with whom it is being shared
- The right to raise an objection any time they feel data is being used improperly
- The right to individual decision-making: users are protected against any automated data-processing that might involve profiling them based on personally identifiable information