Learning Area | Interprefy

AI on the Rise: Meeting Global Multilingual Needs

Written by Dayana Abuin Rios | September 25, 2025

Artificial Intelligence is no longer a futuristic dream. It’s the technology behind the captions you see on streaming platforms, the chatbots that answer your questions instantly, and the voice assistants that help you set reminders or translate a phrase when you’re abroad. In recent years, AI has begun to play a central role in how people connect, work, learn, and share information.

One area where AI is having an especially profound impact is in language. For centuries, language gaps have slowed down collaboration, prevented knowledge from spreading, and excluded people from conversations that mattered. But as AI technology evolves, multilingual communication is becoming easier, faster, and more inclusive.

At Interprefy, we’ve spent years helping organisations, institutions, and communities overcome communication barriers through interpretation technology. Now, we’re taking the next step — combining the power of AI with our proven expertise to make multilingual communication accessible to more people, in more places, than ever before.

In this blog, we’ll explore how AI is transforming multilingual communication, why it matters now more than ever, and how solutions like Interprefy Agent are bridging the gap.

What is the role of AI in today’s world?

AI has quietly integrated into daily life, with 66% of people worldwide regularly using AI in their everyday activities in 2025. In business, it organises meeting notes and flags action points —today, 78% of organisations use AI in at least one function, boosting productivity by automating repetitive tasks. In education, AI generates personalised study resources, with over 90% of students using generative AI tools to enhance learning. In healthcare, AI analyses data to improve patient care, as 80% of hospitals incorporate AI in diagnostics and operational efficiency. In entertainment, AI curates playlists and creates captions on demand, powering more than half of live captions on U.S. television.


Across all these examples, AI’s value lies in speed and scale. It can process information in real time, handle repetitive tasks without fatigue, and adapt instantly to different contexts. This makes it a natural fit for communication — a space where efficiency and accessibility are paramount.

But while AI has made many tasks easier, multilingual interaction has remained one of the most complex challenges. Until recently, live translation and interpretation required either skilled professionals or clunky, expensive technical set-ups. AI is now bridging that gap, allowing people to communicate across thousands of language combinations in ways that feel seamless and natural.

At Interprefy, we’ve been at the forefront of this shift. Long before AI became a buzzword, we were exploring how technology could make interpretation more accessible. The timeline below illustrates key milestones in that journey — from pioneering remote simultaneous interpretation to developing AI-powered captions, live translation, and, now, smooth access and integrations with Interprefy Agent. Each step reflects our commitment to leading the evolution of multilingual communication.

 

The Evolution of Interprefy’s Multilingual Communication Solutions

 

Why are multilingual solutions more important than ever?

Multilingual solutions are more important than ever because globalization and digital connectivity have expanded markets and audiences worldwide. Businesses that communicate in their customers' native languages are 3.5 times more likely to close a sale, and 73% of consumers are more likely to buy products when information is presented in their preferred language. This highlights that language is not just a communication tool, but a key driver of trust, engagement, and revenue in global markets.

Moreover, internal communication within multilingual workforces benefits significantly from multilingual solutions, which reduce costly misunderstandings and inefficiencies. According to The Forbes and Rosetta Stone report, 65% of executives report that language barriers between management and employees hinder operations. Companies with multilingual teams excel in navigating cultural nuances and complex regulatory environments, gaining a competitive edge in expanding markets.

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Finally, industries such as technology, healthcare, legal, marketing, and finance rely heavily on accurate multilingual communication for compliance, customer engagement, and global collaboration.

In summary, multilingual solutions enable organisations to expand global reach effectively, build authentic connections, avoid costly errors, and foster inclusive environments, making them essential for business growth and operational excellence in 2025.

What is Interprefy Agent and Why Should You Care?

Interprefy Agent is our new AI-powered multilingual assistant designed to make real-time translation and captions available in the online platforms people already use. It works as an intelligent, automated participant that you can invite into your meeting, lecture, or event. Once it joins, it captures the audio, streams it securely to the Interprefy platform, and instantly provides live translations and captions to attendees.

Unlike older solutions, Interprefy Agent doesn’t rely on virtual cables or complicated audio routing. It’s designed to be friction-free. Participants don’t need to install anything or navigate multiple platforms. Instead, they receive a simple link in the meeting chat that opens translations in their browser or mobile device.

Today, Interprefy Agent integrates with Microsoft Teams, Zoom, and Google Meet, and in the coming weeks it will expand to other major platforms. Wherever people gather online, Interprefy Agent will be able to make that conversation multilingual.

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Why should this matter to you? Because the way we meet, teach, and collaborate online is no longer bound by geography — but it’s still held back by language. Every time someone can’t follow a meeting in their own language, ideas, opportunities, and decisions are lost. Interprefy Agent removes that barrier. By making real-time translation and captions effortless inside the tools you already use, it turns every meeting, lecture, or event into a truly inclusive space where everyone can participate fully and equally.

 

How does Interprefy Agent work?

Getting you MS Teams, Zoom, or Google Meet started with Interprefy Agent is as simple as ever:

1. Request a dedicated Interprefy Agent email address for your meetings.

2. Add that address to your meeting invitation, just like any other participant.

3. When the meeting begins, Interprefy Agent automatically joins and switches on captions.

4. A message appears in the chat with a link to live translations.

5. Attendees click the link and follow the conversation in their chosen language.

6. When the session ends, Interprefy Agent leaves automatically and captions stop.


There’s no need for technical expertise or special preparation. It works as naturally as inviting a colleague into the room.

Which platforms will Interprefy Agent support?

Right now, Interprefy Agent is available for Microsoft Teams, Zoom, and Google Meet making it ideal for organisations and communities already using that platform. But our goal has never been to limit access to one ecosystem. Soon, Interprefy Agent will expand to other major platforms, ensuring that no matter where conversations happen, multilingual access can follow as your dedicated email will work with all the mentioned platforms.

The future of multilingual AI at Interprefy

Interprefy Agent is only the beginning. As AI technology continues to evolve, we’re already working on expanding its capabilities — from supporting more languages to integrating more deeply with online platforms. Our mission is simple: to ensure that wherever people meet, they can truly understand one another.

We envision a future where language is never a barrier — in workplaces, classrooms, events, communities, or international collaborations. With AI and human expertise working side by side, that future is closer than ever.